Unify Square, the leading provider of software, consulting and 24×7 cloud managed services for Skype for Business announced an enhanced version of PowerSuite™ (including new pricing, packaging and solutions).
Unify Square has aggregated nearly a decade’s worth of UC experience, KPI-based rigor and automation into PowerSuite, an Azure-based integrated UC performance and operations solutions suite. The new PowerSuite delivers a holistic and actionable set of insights into Skype for Business to optimize and positively impact service health throughout the entire Microsoft UC transformation cycle.
According to Nemertes Research, organizations with over 5,000 endpoints can reduce operational costs by up to 50 percent by deploying performance and operations management software. Such savings are especially relevant when considering that the move to UC in the cloud can increase overall first year costs by up to 47 percent. Trusted by some of the world’s largest enterprises to deliver Skype for Business performance management, Unify Square’s latest version of PowerSuite enables additional functionality, flexibility and expert guidance for enteprise (and perhaps most importantly, end user) success and satisfaction.
“Larger, more distributed workforces are increasing the demand for flexible, scalable communication and collaboration solutions,” said Scott Gode, Chief Product Marketing Officer at Unify Square. “The new PowerSuite offering further underscores our corporate mission of making Skype for Business the best run service in enterprise IT, and is configured to allow IT to derive superior performance from Skype for Business. With this new release, some of the largest Fortune 500 enterprises in the world are now realizing our mission, by leveraging PowerSuite’s ability to increase actionability, improve efficiency and decrease time-to-resolution.”
Enhancements to the new PowerSuite version include:
Skype for Business Online Readiness: PowerSuite’s cloud-ready functionality and managed services are now built into the core suite, and can be used to manage both hybrid and on-prem environments, as well as Skype for Business Online environments.
Device Management: PowerSuite gives IT teams complete control over their IP-Phone environment for firmware management (including availability awareness) and automatic rollouts, as well as configuration settings. IT can view a comprehensive list of devices which includes the device owner, current firmware version as well as IP/MAC address.
Entry-Level Offering: Customers looking for a way to get started with a base level of Skype for Business performance and operations management can now select the new entry-level “Standard” Package, which provides enterprises with a cost-effective, flexible, and scalable solution.
Managed Services Made Easy: The former Unify Square PowerAssurance™ branded cloud managed services offering has now been merged into the PowerSuite portfolio to allow for additional customer choice and flexibility. By choosing the new “Premium” package, customers can receive comprehensive 24×7 proactive monitoring and management of their complete Skype for Business environment.
White Glove Services: The PowerSuite “Enterprise Pro” package introduces a unique new offering – White Glove Services. This service directly adopts and embraces the Microsoft Skype Operations Framework (SOF) and includes a weekly operations review, led by Unify Square experts. This review provides a set of operations health best practices and benchmarking tailored to each customer’s respective environment based on the telemetry broadcast by PowerSuite.
Self-Service or We-Service Choice: The new PowerSuite is architected for extreme customer choice flexibility. Enterprise IT can decide how they want to manage their Skype for Business environment – from complete DIY, to expert assistance (White Glove Services) to full cloud managed services – depending on the package selected.
For more information about Unify Square’s complete PowerSuite platform, packaging, pricing and set of solutions, click here.
About Unify Square
Unify Square’s software, consulting, and cloud managed services power the world’s largest Microsoft Skype for Business (SfB) deployments. Built on innovative technology, our solutions create actionable insights and help enterprises transform their unified communications infrastructure, delivering enterprise-grade service availability, data-driven end-user satisfaction, and double-digit ROI increases. Founded by SfB product visionaries, Unify Square is a member of the Skype for Business Partner Advisory Council and one of Microsoft’s global elite partners. Our software and services have delivered value to more than 5 million Skype for Business seats, in over 275 global enterprises across more than 50 countries, and in most major industry verticals.
Headquartered in Bellevue, Washington, Unify Square also has offices in the United Kingdom, Germany, Switzerland, India, Australia and Singapore.