Enterprise IT

VodafoneThree and Ericsson have reached a significant milestone with the go-live of VodafoneThree's upgraded cloud native 5G core network in the United Kingdom. The deployment marks the next phase of VodafoneThree's network transformation, bringing 4G and 5G core functions...

Ericsson and Finland’s Erillisverkot have demonstrated how 5G networks can be used to detect, locate and track drones, showing how 5G ISAC can add a sensing capability for public safety and critical infrastructure protection. The companies conducted the demonstration from...

Nokia and Microsoft are developing an agentic, unified data foundation designed to help telecommunications providers accelerate telecom network automation and AI-driven operations. The collaboration combines Nokia Data Suite with Microsoft Fabric, bringing together telco-specific data products, analytics, governance and...

As artificial intelligence agents take on a growing share of everyday tasks, the question of how users verify and approve transactions carried out on their behalf is becoming urgent. SK Telecom has put forward a proposal to address this...

Verizon has significantly broadened the scope of its collaborative push toward next-generation wireless technology by welcoming nine major companies into the 6G Innovation Forum. The newly added members are Amazon Web Services, Cisco, Intel, Keysight Technologies, MediaTek, NVIDIA, Palo...

Telecom customer service has traditionally been reactive. Customers report a connectivity problem, failed service or performance issue, after which support teams investigate the cause and determine the appropriate response. Network operations may already have information about an incident or...

Telecom voice support is moving beyond traditional interactive voice response systems and scripted voice bots toward systems that can understand natural-language requests and participate in broader service workflows. Conventional IVR generally guides customers through predefined menus, while earlier voice...