Messaging

Zendesk, Inc. announced an integration with WhatsApp that allows businesses to manage customer service interactions and engage with customers directly on WhatsApp. The integration connects conversations between businesses and their customers on WhatsApp within Zendesk. By extending customer support capabilities...

WhatsApp has announced it will be changing its terms and conditions which will see it share user data with Facebook, allowing the parent company to hone its advertising. Updating the terms and conditions should not come as a surprise, the...

Zimbabwean operator Telecel is introducing WhatsApp Bundles to allow subscribers to chat and share videos, voice notes and files with anyone on any network without having to worry about running out of data. To purchase the bundles, subscribers dial *480# or...