Customer Managemt
Customer Managemt
KDDI announces KDDI GX Platform
KDDI has introduced the KDDI GX Platform, providing overseas corporate customers with centralized support across a range of solutions including network, security, RPA (robotic process automation), IoT and others.
The KDDI GX Platform will initially be offered across the ASEAN...
Customer Managemt
Ericsson Expert Analytics selected by EE to improve...
Ericsson has been selected by EE, the UK’s largest mobile operator and part of the BT Group, to deliver a next-generation customer experience management (CEM) system based on Ericsson Expert Analytics. The multi-year agreement includes software, implementation services and...
Customer Managemt
Sky expands wholesale connectivity offering by partnering with...
SSE Enterprise Telecoms – one of the UK’s leading connectivity providers – has announced a connectivity partnership with Sky Business, to deliver new high-capacity Ethernet connectivity solutions to businesses across the UK. The agreement sees an expanded reach in...
Customer Managemt
NTT Com Launches Tokyo No. 10 Data Center...
NTT Communications Corporation (NTT Com), the ICT solutions and international communications business within the NTT Group, announced that it has launched its Tokyo No. 10 Data Center, effective immediately, to strengthen its hybrid ICT solutions that integrate data center,...
Customer Managemt
Ping An Technology Quickly Rolls Out AI Customer...
At the Huawei Global Analyst Summit 2018, Ping An Technology, an industry-leading technology company, announced that it leveraged the Huawei SD-WAN solution to quickly roll out the AI customer service.
With this new AI customer service, Ping An Technology can...
Customer Managemt
Cisco open a new network of digital hubs...
The President of Israel, Reuven (Ruvi) Rivlin, and Cisco Chairman and CEO, Chuck Robbins, inaugurated a new network of Digital Hubs in Jerusalem.
As part of the strategic partnership between Israel and Cisco to accelerate the country’s Digital Agenda, Cisco...
Customer Managemt
Cisco and Airtel aid to enhance Mobile User...
With mobile data consumption surpassing usage of the U.S. and China in 2017, mobile service providers in India are working to enhance their network infrastructure to manage and support the growth surge and ensure quality of customer experience.
Bharti Airtel...
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