Tuesday, October 20, 2026
PCIM Expo & Conference 2027

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Major Announcements from Customer Experience Industry Event

The third annual Members Insight Exchange of the Customer Experience Professionals Association (CXPA), an international non-profit organization created to guide and enhance the growing field of customer experience management, recently took place in San Diego. ...

Google’s Schmidt defends tax affairs amid fresh claims

Eric Schmidt insists in U.K. interview that Internet company 'tried to do the right thing'. Google Inc. executive chairman Eric Schmidt Sunday defended the internet search company's tax affairs in a U.K. newspaper article,...

Skype expands collaboration with WorldPay

WorldPay and Skype have announced an expanded relationship to process payments for QIWI services in Russia. Citizens from Russia can now purchase Skype Credit not only from QIWI interfaces (QIWI Wallet and QIWI Kiosks),...

O2 Health’s mobile monitoring service hits the high...

O2 Health on Wednesday announced that its mobile monitoring service, Help at Hand, is going on sale at its U.K. stores. Launched in March 2012, the service consists of a specially-designed device equipped with...

Berg Insight says 2.8 million patients are remotely...

According to a new research report from the analyst firm Berg Insight, around 2.8 million patients worldwide were using a home monitoring service based on equipment with integrated connectivity at the end of 2012. The...

Infosys to buy Swiss consulting firm Lodestone for...

Indian firm's largest acquisition to date aimed at offsetting profit squeeze in tech outsourcing sector. Infosys Ltd. Monday said it will buy privately held Swiss business consulting company Lodestone Holding AG for an enterprise...

TCS sings multi-year agreement with Scandinavian Airlines

Tata Consultancy Services (TCS), a leading IT services, consulting and business solutions organization, has signed a multi-year agreement with Scandinavian Airlines (SAS).  Founded in 1946, SAS is the Scandinavian region’s largest airline and holds the reputation of being...

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