Palantir Technologies Inc., a global leader in enterprise operating systems, has joined forces with Lumen Technologies, the trusted network for AI, in a collaboration that introduces Palantir’s Foundry and Artificial Intelligence Platform (AIP) into Lumen’s business transformation journey.
Lumen is transforming from its position as a telecom company to a next-gen technology infrastructure business. Through the use of its large physical fiber network, a digitally enabled platform, and an extremely connected ecosystem, the business is well-positioned to meet changing customer needs in multi-cloud and AI-enabled environments. As part of this change for an AI driven telecom transformation, Lumen is collaborating with Palantir to implement Foundry and AIP across key functional areas, including operations, finance, and technology functions, to unlock new value.
By this collaborationfor AI driven telecom transformation, Palantir’s Foundry and AIP are being put in place to simplify workflows, speed up decision-making, and simplify complex legacy operations. These span such areas as customer care and compliance reporting through to the decommissioning of legacy telecom systems and product migration into new digital platforms. By surfacing actionable insights and enabling AI-assisted decision-making, the platforms are driving faster execution, increasing efficiency, and supporting Lumen transformation with Palantir across its network and services.
“As Lumen powers the backbone of the AI economy, we’re determined to make our own operations intelligent and efficient, just like the networks we deliver to our customers,” said Dave Ward, chief technology and product officer of Lumen Technologies. “Working with Palantir allows us to harness AI to accelerate our modernization efforts and deliver the network and services our customers need in the AI era.”
“Lumen is redefining what’s possible in telecom by fusing AI into the very fabric of its operations,” added Ted Mabrey, Head of Palantir Commercial. “With Foundry and AIP, Lumen is accelerating its transformation into a technology infrastructure company. Their expansive network, digital platform, and connected ecosystem make them an ideal partner to showcase how AI can transform an industry at scale.”