VEON and Amdocs announced a 10-year strategic technology agreement on October 7, 2026, designed to modernize VEON’s core technology operations and accelerate its digital operator strategy across Eurasia. Under the terms of this technology agreement, Amdocs will run and continuously modernize VEON’s IT operations while providing long-term cost predictability.
As part of the arrangement, Amdocs will utilize certain intellectual property rights from QazCode, a company within the VEON group, and integrate that technology into Amdocs aOS, an agentic operating system purpose-built for telecommunications. The technology agreement positions both companies to advance the deployment of telecom AI and expand digital services across VEON’s operational footprint.
- The technology agreement runs for 10 years, with VEON and Amdocs as the contracting parties.
- Amdocs will run and continuously modernize VEON’s core technology operations across Eurasia.
- Certain QazCode intellectual property rights will be utilized and integrated into Amdocs aOS.
- The agreement is intended to provide long-term cost predictability across VEON’s IT operations.
- QazCode is part of the VEON group and serves as a digital partner of Beeline Kazakhstan.
Amdocs to Modernize VEON’s Core Technology Operations
The scope of this technology agreement covers the ongoing modernization of VEON’s core technology operations, with Amdocs taking responsibility for running and enhancing these systems over the next decade. The integration of QazCode intellectual property into Amdocs aOS is expected to strengthen the platform’s capabilities for telecom-specific applications.
VEON, a global digital operator providing connectivity and digital services to more than 150 million connectivity customers and more than 228 million digital customers across five countries, views the partnership as a way to support its evolution as a digital operator. The agreement is structured to deliver long-term cost predictability rather than short-term savings, though no specific financial figures have been disclosed.
“QazCode has helped us build the technology and talent to bring better digital experiences to the millions of people who rely on us every day, and adopting Amdocs’ aOS capabilities is a natural next step in that journey. Our strategic partnership with Amdocs creates a strong foundation to keep improving people’s lives through digital and AI innovation over the next decade,” said Kaan Terzioglu, Chief Executive Officer of VEON.
Telecom AI and Digital Services Shape the Partnership
The role of telecom AI stands central to this partnership. VEON has been expanding its digital services portfolio, with digital and AI services already representing a meaningful share of its business.
“Digital and AI services are an increasingly important part of how we serve our customers, already accounting for about 27% of VEON’s Group revenue, and that contribution keeps growing,” said Kaan Terzioglu, Chief Executive Officer of VEON.
“VEON is one of the most ambitious digital operators in our industry, and exactly the kind of partner we built aOS, the agentic operating system specialized for telco, for. With aOS, Amdocs will help transform VEON’s operations, customer experiences and digital services through verticalized, telco-specific AI, advancing its evolution toward intelligent agentic autonomy. VEON’s trust in Amdocs to lead this journey reflects our shared ambition to shape the next era of the digital operator. This agreement also expands Amdocs’ presence in Kazakhstan, Uzbekistan and the wider Eurasia region, where we see significant opportunity,” said Anthony Goonetilleke, Group President, New Growth Horizons at Amdocs.
- Digital and AI services account for about 27% of VEON Group revenue, according to CEO Kaan Terzioglu.
- QazCode has more than 750 employees with experience in telecom and IT software development.
- Its capabilities include private large language models, business support systems, process optimization and IT outsourcing.
- Amdocs plans to integrate certain QazCode intellectual property into its aOS platform.
- Amdocs identifies Kazakhstan, Uzbekistan and the wider Eurasia region as areas of significant opportunity for expansion.