Telia Denmark, supported by Nokia’s advanced network services, has once again been recognized with the number one position in the country for customer-perceived network quality for a second year in a row by Umlaut, a leading industrial advisory research and benchmarking firm owned by Accenture.
Telia Denmark and Nokia have worked closely to better leverage data analytics, paired with conducting benchmarking tests that have enhanced the operator’s network performance in the 25 largest cities and towns, plus connecting roads, in the country.
The collaboration has included optimization activities within Telia’s “E2E Best Quality Network” program, enabling Telia Denmark to maximize its utilization of Nokia solutions, including core, radio, and transport domains.
Daniel Askeroth, CTO at Telia Denmark, said: “This recognition for a second year in a row demonstrates the strong partnership of Telia Denmark and Nokia. The validation of our superior service delivery is a reflection of a tireless commitment by both sides to deliver better outcomes for our customers, combined with a seamless integration of AI and automation technologies into our network operations.”
Erez Sverdlov, Vice President, Cloud and Network Services Market Leader, Europe at Nokia, said: “I am very pleased that Nokia’s managed services have once again been instrumental in supporting Telia Denmark to maintain its position as the top network operator in the country. Our managed services streamline operations through automation and fine-tunes resource allocation while maintaining the customer experience as the top priority.”