Operational & Business Support

Optus Business has partnered with NICE inContact to deliver NICE inContact CXone™, the company’s cloud-based, customer experience software throughout Australia. NICE inContact CXone™ improves a company’s ability to capture real-time information across the channels which customers use to contact a...

Ericsson has been selected by EE, the UK’s largest mobile operator and part of the BT Group, to deliver a next-generation customer experience management (CEM) system based on Ericsson Expert Analytics. The multi-year agreement includes software, implementation services and...

Ericsson has been selected by Italian operator Wind Tre to virtualize its core network as part of the evolution of its network to 5G Core. The transformation enables Wind Tre to work in a more agile way when providing services...

To help companies adopt and accelerate IoT solutions, AT&T* has teamed up with Ericsson to build out new professional services capabilities. Together, these two leading tech companies are advancing the idea that collaboration speeds innovation. AT&T launched its full suite...

Caterpillar Inc. is using AT&T* Internet of Things (IoT) services to connect and manage heavy machines and engines around the globe. The new multi-year, global deal connects Caterpillar products to the AT&T 4G LTE network. The AT&T network combined with...

Collaboration will deliver enhanced threat intelligence capabilities to worldwide managed security customers NTT Security, the specialized security company of NTT Group, has announced a partnership with ThreatQuotient to broaden its threat intelligence capabilities. ThreatQuotient’s threat intelligence platform (TIP), ThreatQ, will...

Nokia will be launching its Security Risk Index assessment service and Managed Security Service to target security challenges across mobile, IP and fixed networks. The service will also allow operators to white label Managed Security Services to enterprises under their...