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CIOE 2026

Breezeline Launches Cloud-Based Hosted Voice Essential Phone Service Designed for Small Businesses

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Breezeline Launches Cloud-Based “Hosted Voice Essential” Phone Service Designed for Small Businesses.

Breezeline, the nation’s eighth-largest cable operator, has launched “Hosted Voice Essential,” a new cloud-based phone service tailored specifically for smaller businesses.

Hosted systems use smart software and cloud technology to deliver a complete and fully-managed service with flexibility and extensive features, unlike traditional on-premise systems that require costly hardware and separate management and maintenance contracts.

Breezeline first introduced Hosted Voice in 2016 and it quickly became a popular option for enterprise and larger businesses. Breezeline developed the new Hosted Voice Essential service in response to growing interest among smaller businesses for a cloud-based voice solution. Scaled for 1-4 users, the Essential service includes the following features:

  • Unlimited Local + Long Distance Calling
  • Advanced Call Routing
  • Dial By Name Directory
  • Call Forwarding, Call Transfer and 3-Way Calling
  • Call Screening/Blocking
  • Call Waiting/Hold
  • Mobility features including voicemail to email, mobile extensions for iOS and Android

The Breezeline Hosted Voice Essential service also includes critical security, operations and maintenance expertise–including 24×7 monitoring and support–that small businesses need, which is often cost prohibitive with on-premise phone systems.

“Innovative, cloud-based technology continues to transform voice communications,” said Heather McCallion, Vice President of Products & Programming for Breezeline. “Now, even the smallest of businesses can have access to an easy-to-use, feature-rich communication system that enhances employee productivity while allowing the business to meet the changing needs of its customers.”

As a cloud-based service, Hosted Voice Essential is powered through Breezeline’s Business Internet services which are available with 100 Mbps, 300 Mbps, 600 Mbps and 1 Gig speeds. Breezeline has also introduced new, simpler modular packages so that businesses can easily assemble the product mix that best suits their needs.

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